On 27th December, a special ceremony in Hanoi welcome 94 millionth air passenger by the Viet Nam Air Traffic Management Corporation (VATM) at Noi Bai Airport.
The lucky passenger is a Vietnamese traveler who flew from Ho Chi Minh City to Hanoi.
The flag carrier Vietnam Airlines also welcomed Nguyen Thanh Son, it’s 1,500,000th Golden Lotus member at the ceremony.
Speaking at the event, General Director of the Civil Aviation Authority of Vietnam (CAAV) Dinh Viet Thang said achievements of the airline sector contribute to welcoming 13 million foreign passengers to Vietnam.
A representative of the Vietnam Airports Corporation (ACV) said that the LCA had adopted synchronous measures to improve the operational and modernization capacity of airports by using modern technologies, thus guaranteeing absolute safety for flights. Greater attention will also be paid to the training of human resources and the quality of services to contribute to the socio-economic development of the country.
This year, ACV served more than 94 million passengers, 16% more than in 2016, handling 1,338,565 tons of cargo, an increase of 19%.
Meanwhile, VATM safely operated over 800,000 flights, up 10 percent year-on-year, upgraded infrastructure and used advanced technologies to increase flights and cut costs, and trained a contingent of high-quality staff to meet development demand.
Launched in December 1999, the Golden Lotus programme has attracted numerous passengers with special incentives such as mileage accumulation, business-class lounge and priority check-ins. It also debuted online booking in 2009, account management application in 2013, and hotline 1900 1800 round the clock in 2017.
Over 80 units from different sectors such as aviation, telecommunications, finance-banking, tourism, and hotel are now partners of the Golden Lotus programme. After Vietnam Airlines joined SkyTeam in 2010, Golden Lotus members could accumulate mileages and exchange for rewards from over 20 member airlines globally.